Licences and CICC checks

Verify your firm and licence details

Each consultant’s licence number is checked against the CICC register list. A licence on file is enough to invite real clients, and a revoked or suspended licence pauses that. Casevoya records credentials separately from logins, so a person’s account and their licence are never the same thing.

1. 1

   Open Licences

   In the sidebar, under Practice, choose Licences, then Add a licence at the top right.

2. 2

   Enter the credential

   Regulator, Licence number, Class (for example, RCIC), and the date of the last check.

3. 3

   Attach evidence

   Under Proof, upload a screenshot or letter from the regulator’s public register, with the date you checked it.

4. 4

   Wait for the check

   The licence shows as Declared, with its Submitted date, until it’s checked. The number is checked against the CICC register list, which Casevoya imports from the College. Someone with the owner role confirms it, and the consultant can’t verify their own licence. Past checks appear on the Review log tab.

5. 5

   Set a review date

   We remind you before it’s due, so a lapsed licence doesn’t surprise you.

Screen by screen

Each frame comes from the walkthrough, with the part being explained outlined. Select a frame to play from that moment.

1. 
   02Where you are0:08

   The top of the page reads Settings, then Licences, for the demo firm Northgate Demo Immigration. Two tabs sit below: Licences and Review log.

2. 
   03How checks work0:18

   The description explains that numbers are checked against a register list imported from the College. A revoked or suspended licence pauses inviting real clients.

3. 
   04The licence card0:28

   This card belongs to Demo Owner, the demo firm's fictional owner, shown as Owner and Licensed consultant. At the top right, the status reads Declared.

4. 
   05Licence details0:38

   The details list the regulator, the College of Immigration and Citizenship Consultants, a hidden licence number, and the class, RCIC.

5. 
   06Submitted0:47

   Submitted shows 30 Oct 2026, 09:49. Until the licence is checked, the consultant can work on files and invite real clients.

6. 
   07Proof0:57

   On the right, Proof says no proof file yet. The reviewer keeps their own register evidence with the check.

7. 
   08Footer and add1:04

   The card footer repeats that the number is checked against the CICC register list. To add another, use Add a licence at the top right.

8. 
   09Recap1:13

   To recap: check the firm and tabs, read how checks work, review the card details, and look for proof. Next: Review log.